Last Updated: October 14, 2026
1. Introduction
Digital Place Vision Pte. Ltd respects your privacy and is committed to protecting the personal data of individuals who visit our website, communicate with us, or interact with our products and services.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data through our website, https://digitalplace.ai (the “Website”), and related business communications.
Digitalplace.ai provides AI-powered technology solutions for businesses, including inventory optimization, AI avatars, warehouse inventory drones, and on-shelf availability solutions.
We handle personal data in accordance with applicable data protection laws, including Singapore’s Personal Data Protection Act 2012 (“PDPA”) and, where applicable, other relevant privacy legislation.
2. Information We Collect
Depending on how you interact with our Website, we may collect the following categories of information.
2.1 Information You Provide Voluntarily
When you complete a contact form, request information about our solutions, subscribe to communications, or otherwise contact us, we may collect:
- Your name
- Business email address
- Company or organization name, where requested
- Telephone number, where provided
- Information about your business requirements
- Messages, inquiries, and other information you voluntarily submit
Please avoid submitting sensitive personal information unless it is necessary and specifically requested.
2.2 Information Collected Automatically
When you visit our Website, certain technical information may be collected through server logs, cookies, analytics technologies, and similar tools.
This information may include:
- Internet Protocol (IP) address
- Browser type and version
- Device and operating system information
- Pages visited and navigation activity
- Referring websites and traffic sources
- Approximate geographic location derived from technical information
- Dates, times, and duration of visits
- Cookie identifiers and other online identifiers
The specific information collected depends on the technologies enabled on our Website, your privacy preferences, and applicable law.
3. How We Use Your Information
We may collect and use personal data for the following purposes:
Responding to inquiries: To answer questions, provide product information, schedule demonstrations, and communicate with prospective customers.
Providing products and services: To evaluate business requirements, prepare proposals, and support business relationships.
Website analytics: To understand website usage, identify technical issues, measure content performance, and improve user experience.
Marketing and advertising: To evaluate marketing campaign effectiveness and, where permitted, send promotional communications or support advertising activities.
Website security: To detect unauthorized activity, prevent misuse, investigate security incidents, and maintain website reliability.
Legal and regulatory compliance: To comply with applicable laws, lawful requests, and regulatory obligations.
We will not use personal data for purposes materially different from those disclosed without appropriate notification, consent, or another lawful basis where required.
4. Contact Forms and Business Communications
Our Website provides forms through which visitors may submit inquiries or request information about Digitalplace.ai solutions.
Information submitted through these forms may be used to:
- Respond to your inquiry
- Contact you regarding products or services you requested
- Arrange meetings, demonstrations, or follow-up discussions
- Maintain records of business communications
Information may be processed through our WordPress website, email systems, and authorized service providers.
Where we offer newsletter subscriptions or promotional email communications, we will provide appropriate notices and consent or unsubscribe mechanisms as required by applicable law.
Submitting a general business inquiry does not automatically mean that you have agreed to receive unrelated marketing communications.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to provide essential website functionality, understand visitor behavior, improve website performance, and measure marketing effectiveness.
Depending on the configuration of our Website, these technologies may include:
Essential Cookies: Used to support necessary website functionality, security, and user preferences.
Analytics Cookies: Used to understand website traffic and how visitors interact with Website content.
Marketing Cookies: Used, where enabled and permitted, for advertising measurement, attribution, and related marketing purposes.
We use Complianz to manage cookie-related notices and consent preferences where applicable.
Visitors may be able to accept, reject, or adjust non-essential cookie categories through the consent interface.
For additional information about cookies used on this Website, their purposes, and applicable retention periods, please refer to our Cookie Policy.
6. Analytics and Advertising Services
We may use third-party services to analyze website performance and evaluate marketing activities.
These services may include:
6.1 Google Analytics 4
Google Analytics helps us understand how visitors find and use our Website, which pages are visited, and how our website performs.
Google may process information according to its applicable terms and privacy policies.
6.2 Google Ads
Google Ads may be used to measure advertising campaign performance, understand conversions, and support advertising activities.
Where advertising personalization or remarketing features are enabled, their use is subject to applicable privacy requirements and visitor consent choices.
6.3 Microsoft Clarity
If enabled, Microsoft Clarity may help us understand website interactions through behavioral analysis and technologies such as session recordings and heatmaps.
The information processed and controls applied depend on the configuration of the service and applicable consent requirements.
Our use of these services is subject to applicable data protection requirements and the consent preferences implemented on our Website.
7. Disclosure of Personal Data
We may share personal data with third parties where reasonably necessary for legitimate business purposes and where permitted by applicable law.
These parties may include:
- Website hosting and infrastructure providers
- Email and business communication providers
- Analytics and advertising service providers
- IT support, security, and website maintenance providers
- Professional advisers, where necessary
- Government agencies, regulators, or law enforcement authorities where legally required
We seek to limit disclosures to information reasonably necessary for the relevant purpose and apply appropriate contractual, organizational, or technical safeguards where required.
We do not sell personal information to third parties in exchange for monetary payment.
Certain advertising-related data disclosures may nevertheless be subject to specific privacy laws, regardless of whether monetary payment occurs.
8. International Transfers of Personal Data
Digitalplace.ai is based in Singapore and may use service providers or infrastructure located in other countries.
As a result, personal data may be processed or stored outside Singapore.
Where personal data is transferred internationally, we will take measures required by applicable law to ensure that transferred information receives an appropriate standard of protection.
This may include contractual protections, service provider assessments, and other legally recognized transfer mechanisms where applicable.
9. Data Retention
We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet legitimate business needs, or satisfy applicable legal and regulatory obligations.
Retention periods may differ depending on the type of information and the purpose of processing.
For example, business inquiry records may be retained while an inquiry or potential business relationship remains relevant, subject to our retention practices and applicable requirements.
When personal data is no longer required, we will take reasonable steps to delete, anonymize, or otherwise dispose of it securely.
10. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.
These measures may include appropriate access controls, security monitoring, software maintenance, and safeguards applied to our information systems and service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. Your Privacy Rights
Subject to applicable laws and relevant exceptions, you may have rights regarding your personal data.
These may include the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to certain processing activities
- Object to or request restriction of certain processing activities, where applicable
- Request deletion of personal data, where applicable
- Request data portability, where applicable law provides such a right
- Submit a complaint or inquiry concerning our handling of personal data
Rights and procedures may differ depending on the jurisdiction and applicable legal requirements.
Under Singapore’s PDPA, individuals may request access to and correction of personal data, subject to applicable requirements and exceptions.
To make a privacy-related request, please contact us using the details in Section 15.
We may need to verify your identity before responding to certain requests.
12. Marketing Communications
Where Digitalplace.ai sends newsletters, product announcements, invitations, or other marketing communications, we will comply with applicable consent, notification, and unsubscribe requirements.
You may request to stop receiving direct marketing emails by following the unsubscribe instructions provided, where available, or by contacting us.
Withdrawal from marketing communications will not prevent us from sending necessary communications relating to existing business relationships, legal matters, or inquiries you have initiated.
13. Third-Party Websites and External Links
Our Website may contain links to external websites, social media platforms, or third-party services.
We are not responsible for the privacy practices of websites or services operated independently by third parties.
We encourage visitors to review the privacy policies of those services before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations, technologies, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes affecting personal data processing.
15. Contact Information and Data Protection Inquiries
For questions about this Privacy Policy, requests concerning your personal data, or inquiries about our data protection practices, please contact:
Digital Place Vision Pte. Ltd.
Website: https://digitalplace.ai
Registered Address: 3 Church St, #12-04 Samsung Hub, Singapore 049483
Email: [email protected]
Data Protection Officer (DPO) Contact :[email protected]
We will review and respond to privacy-related inquiries and requests in accordance with applicable legal requirements.
